Refund Policy

Last updated: January 3, 2024

Regen Suppliers Refund Policy

At Regen Suppliers, we are committed to ensuring your satisfaction with our products and services. This Refund Policy outlines the terms and conditions under which refunds may be issued.

Eligibility for Return

Refunds may be issued under the following circumstances:

Due to the nature of the biologic products we sell, items purchased that are shipped on ice (cold packs or dry ice), are not eligible for return. This is an FDA policy.

For other non-biologic items (e.g. PRP kits, intranasal catheters, etc), you may return the item(s) you have purchased to us within seven calendar days of the items being delivered. The items must be unopened and in original condition. Contact our customer service department at (888) 568-6909 so we can provide the return address.

If our products arrived damaged in any way, please contact us right away and we will be happy to send a free replacement.

If anything is unclear or you have more questions feel free to contact our customer support team.

Contact Us

If you have any questions about this Refund Policy or need to initiate a return, please contact us:

Email: info@regensuppliers.com

Phone: (888) 568-6909

Support Hours: 24/7 Support Team Available

Policy Updates

Regen Suppliers reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our refund procedures.

By making a purchase from Regen Suppliers, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy.